FAQs

Welcome to the LuxMoodFan FAQ page! Here, you'll find answers to common questions about our products and services.

1. What is a hologram fan?

A hologram fan uses LED lights and a rotating blade to create 3D holographic images and animations in mid-air, offering a mesmerizing visual experience.

2. How does the hologram fan work?

The fan projects images onto the rotating blades, which then appear to float and move in 3D. It requires a power source and can be controlled via remote or mobile app, depending on the model.

3. Is the hologram fan safe to use?

Yes! Our hologram fans are designed with safety in mind, featuring high-quality materials and built-in protective features to prevent accidents.

4. What is the delivery time?

We ship only to the USA. Orders are processed within 0-1 business days, and delivery typically takes 2-5 business days.

5. Do you offer international shipping?

Currently, we only ship within the USA. We hope to expand our shipping options in the future.

6. Can I return or exchange my hologram fan?

Please check our Return and Refund Policy for details on how to return or exchange your purchase.

7. How do I clean and maintain my hologram fan?

To keep your hologram fan in top condition, wipe it regularly with a soft, dry cloth. Avoid using harsh chemicals or water on the fan.

8. What is the warranty on the hologram fan?

Each hologram fan comes with a 1-year warranty covering any manufacturing defects. For warranty claims, please contact us at luxmoodfan@gmail.com.

9. Can I customize the hologram images?

Some of our hologram fans offer customizable image options. Check the product description for your selected fan model to see if it supports customization.

10. How can I contact you for further inquiries?

Feel free to email us at luxmoodfan@gmail.com with any questions, concerns, or support needs.